Kwiziq smartly points out that I "should" have used an upper case Ç (pasted in here) although there is no way to actually type that character in the exercise. When I try holding the C key, it shows an upper case cedilla c, but does not allow me to enter it.
Are you saying that holding down the key for "C" makes the uppercase cedilla (Ç) appear? If so, there should be a number (likely "1") over the letter. Press this and that should make the Ç appear.
By the way: a method that works pretty much all the time is this:
Ç = Hold ALT-key down and type 0199 on the numeric keypad, then release the ALT-key.
ç = ALT + 0231
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Test your French to the CEFR standard