Video blocked

Question

Video blocked for me too. I'm in the Charente.

Céline Pickard · Accepted Answer

Bonjour Patricia,
Maarten's suggestion of watching the video directly via YouTube is a good start. You can do so by clicking on "YouTube" (bottom right hand side). If the issue still persists, please contact us via our Helpdesk: https://french.kwiziq.com/contact-us.
I hope this is helpful.
Bonne journée !

Céline Pickard · Answer

Bonjour à tous,
Following Patricia's comment, we looked at the issue and found  another video (and changed the one that was not working) which should work wherever you live.
I hope this is helpful.
Bonne journée !

Maarten Kamp · Answer

Patricia, you could try going directly to YouTube, searching Léo et Popi and Galette des Rois. The clip should work from there as it does if I set my VPN location to France, even though the embedded clip doesn’t work in the same setting.

Otherwise there is nothing that can be done from the forum here - you would need to contact support to see if they have any other workaround as it is an external clip.