Frustrating glitch in the play arrow….

MarieC1Kwiziq community member

Frustrating glitch in the play arrow….

I am using an iPad and for some reason I can hardly ever get the arrow for the voice recording to play twice. I would really like the option of being able to listen to the recording once, then write what I think I hear, then play the recording one more time to check what I’ve written. Is this a problem only with iPads or are other people having the same challenge? Thanks. 

Asked 1 month ago
CélineKwiziq team memberCorrect answer

Bonjour Marie,

Thank you for getting in touch via the Q&A forum! I am transferring your query directly to our Helpdesk where people are better equipped in replying to your question. Someone will get in touch via email as soon as possible.

Bonne journée !

MaartenC1 Kwiziq Q&A super contributor

Marie, 

I find this problem much more common with iPad than with Mac, so I think it is an issue related to iOS compatibility. 

It has been going on for quite some time, but must admit I haven’t raised with Support myself. If you reload the page, it plays fine, and that is the workaround I have used.

Frustrating glitch in the play arrow….

I am using an iPad and for some reason I can hardly ever get the arrow for the voice recording to play twice. I would really like the option of being able to listen to the recording once, then write what I think I hear, then play the recording one more time to check what I’ve written. Is this a problem only with iPads or are other people having the same challenge? Thanks. 

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