I haven't touched french in three years, and when I try to test the AO stuff again, It throws in C1 stuff I haven't seen since 2019, and it's a little humiliating to get all of the other stuff right, but still watch my scores plummet because I didn't remember how to conjugate the imparfait on my "Introducing yourself" Quiz.
Your question has been transferred to Kwiziq Helpdesk as they will be better equipped to help you.
Merci et bonne journée !
How about signing up to kwiziq with a new account? That should let you retake your entry test and you can take it from there.
You might be best to contact the help desk directly.
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Test your French to the CEFR standard