I know they differ in formality, but they have the same basic meaning of 'please'. Much confusion!
Freeform Writing Exercise A1
This is because it is a conversation between a waiter and a customer, they don't know each other and wouldn't use the 'tu' form to address each other.
Take a look at the following Kwiziq lesson which gives a summary of the three kinds of 'you' in French -
I hope this helps!
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